Terms of Service
Last updated: March 26, 2026
1. Acceptance of Terms
By accessing or using StratosFlow ("the Service") at stratosflow.dev and its subdomain applications, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
StratosFlow provides a business intelligence platform that includes: ReviewHub for AI-powered review management and response generation; Echo for automated customer reactivation via SMS and email campaigns; Vox for AI voice receptionist services (coming soon); and integrations with third-party services such as Google Business Profile.
3. Account Registration
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration.
4. Acceptable Use
You agree not to: use the Service for any illegal or unauthorized purpose; generate or distribute spam, misleading, or fraudulent content using our AI tools; attempt to gain unauthorized access to our systems or other users' accounts; use the Service to violate any third-party rights; or interfere with the proper functioning of the Service.
5. AI-Generated Content
Our Service uses artificial intelligence to generate review responses and campaign messages. You are solely responsible for reviewing, editing, and approving all AI-generated content before it is published or sent. We do not guarantee the accuracy, appropriateness, or legal compliance of AI-generated content.
6. Third-Party Integrations
The Service allows you to connect third-party accounts such as Google Business Profile. By connecting these accounts, you authorize StratosFlow to access and use data from these services as described in our Privacy Policy. You are responsible for compliance with the terms of service of any third-party platforms you connect.
7. Subscription and Billing
Certain features of the Service require a paid subscription. Pricing, features, and usage limits are described on our billing page. We reserve the right to change pricing with 30 days' notice. Free tier users are subject to usage limits as described in the Service.
8. Intellectual Property
The Service, including its design, code, branding, and documentation, is owned by StratosFlow and protected by intellectual property laws. You retain ownership of the data you upload to the Service. By using the Service, you grant us a limited license to process your data as necessary to provide the Service.
9. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Limitation of Liability
To the maximum extent permitted by law, StratosFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
12. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms. You may terminate your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Continued use of the Service after changes constitutes acceptance of the new Terms.
14. Contact
If you have questions about these Terms, contact us at: legal@stratosflow.dev